Is Social Media A Disruptive Technology?

Disruptive or Innovative?

Let’s face it. The world we know today is completely different than the one we knew 20, 10, and even 5 years ago. Everything is constantly changing – society, norms, technology, styles, inventions, and more. You name it, it’s changing. In fact, some dynamics are changing so radically that it’s considered to be disruptive. In this blog, we’ll discuss disruptive technology and a prime example of one that we all religiously use (you may even be using it right now!)

But before we jump the gun, you might be wondering, what is disruptive technology? It sounds pretty hazardous and harmful … but it’s not (unless you’re the technology being disrupted heh heh).

At its core, disruptive technologies are any enhanced or completely new technologies that replace and disrupt (hence, the name) an existing technology, rendering it obsolete. Disruptive technologies significantly alter the way businesses or entire industries operate and are so impactful and innovative that they force companies to change the way they approach their business if they still want to be relevant. These technologies go so far as to completely alter the way we work, live, think, and behave.

If the idea of disruptive technology is still unclear, let me set some examples. In the past, DVRs were the disruptive technology for VHS recorders (although some of you may be too young to even know what VHS recorders are), PCs were the disruptive technology for typewriters and mainframe computers, and laptops were the disruptive technology for desktop PCs. All of these disrupted technologies are now obsolete and no longer in mainstream use.

Social Media as a Disruptive Technology

A prime example of a disruptive technology that you use every day is social media (surprise, surprise). As you probably already know by now, social media platforms facilitate social interaction and information sharing by allowing you to communicate with your networks and share content. For some, social networking has replaced e-mail, texting, and phone and face-to-face interaction – which shouldn’t come as a surprise.

Think about it. How often do you call your friends on the phone anymore? If you do, how often do you call your friends vs. how often are you on social media? Do you still text or use Facebook Messenger instead? Do you still email your friends or use WhatsApp to send files? Do you still email photos or just post them on Facebook or Instagram?

Because we know how permeating social media is, we’ve decided to build a marketing platform with social media embedded in its foundation. On Pinmo, your customers can take advantage of what they love to do on social media – share! Pinmo allows them to be able to share YOUR brand content among their online connections so that your message gets dispersed to the right demographic you’re targeting and by people they trust. For more information on Pinmo click here! Now back to the subject matter at hand!

The Age of Digital Darwinism

Today is the age of digital Darwinism where technology and society are evolving faster than businesses can naturally adapt – charging behind a mantra of “adapt or die.” Businesses that are unable to keep up with the changes technologies are undergoing will experience a painful death that could be extremely difficult to resurface from.

Any and all companies need to keep up to date with the latest innovations or risk becoming more obsolete than PDA phones (if you don’t know what those are, then you really understand the perils of becoming obsolete). Today, that means ensuring your business has a solid social media marketing strategy and is using the power of social media effectively – or you could risk becoming as extinct as a woolly mammoth.

For the future, take caution to recognize upcoming disruptive technologies that could critically impact your business. What will be the disruptive technology replacing social media? Only time will tell.

How Instagram is Emerging as the New Prime Marketing Platform

Instagram’s Influence

No doubt, social media is powerful and influential around the world, but which platform is the most influential? Ask anybody and their answer might vary from the next person you ask, it’s an arbitrary answer. Unless you answer Myspace that is, then you might obviously be in your 20’s-30’s and very out of the loop.

Ask me though, and I would answer Instagram, hands-down, as the most influential and powerful marketing platform among individuals today. Why? Well, let’s discuss.

For starters, Instagram had over 800 million monthly active users in 2017. 800 million. 51% of these users visit the platform daily and check it multiple times throughout their day. Instagram has become a full-fledged, global platform that encourages and allows brands to humanize their content, recruit new talent, showcase products, and inspire their audience.

Instagram for Your Business

Just how exactly, can Instagram be of superb benefit for your business?

While Snapchat originated the idea of Stories, Instagram and other respective platforms have made it redundant and unnecessary. By incorporating an equivalent Stories feature into their platform, Instagram has made Snapchat obsolete. Even more, there are 200 million people using Instagram stories on a daily basis compared to 160 million on Snapchat.

Additionally, Instagram’s platform manifests permanence through a user’s ability to scroll through previous posts and highlight Stories for long periods of time (as opposed to only 24 hours). By allowing users to see previous posts, they understand a fuller and better idea of the community behind a company. With a better sense of community, the connections between company and potential consumers are better recognized and experienced. This connection is strong enough that one in five Instagram Stories receive a direct message from a viewer, and 70% of Instagrammers follow a business. In fact, Instagram users are actually seeking contact with brands – brands no longer have to seek out consumers, as consumers seek them out instead.

More than anything, businesses want their consumers to be interested and engaged. Instagram does better than any other social media platform, including Facebook, in terms of engagement. The average number of likes on Instagram compared to Facebook is significantly more for Instagram.

So, while there are multiple social media platforms to choose from for your business, Instagram is not one that your business wants to skip out on. With 45.6% of Instagram users more likely to remember marketing campaigns on Instagram itself over TV commercials and other traditional media, it’s a marketing strategy that you definitely want to focus on.

Social Media as the New TV

We Bid Thee Adieu TV Marketing

A few years ago (or maybe even a decade!), TV was considered to be the primary marketing channel to connect to consumers with. However, with the exponential rise of technology development and engagement, there is a new king taking the throne away from TV. Audience viewership is moving away from linear TV to go further online. Going even farther than TV did, social media is no longer simply just a marketing channel – it’s become a customer experience channel. Instead of being the platform brands use to increase sales, it’s become a part of the actual brand experience itself. The brand experience that a company delivers is about designing a sensory experience that builds the connection and relationship between a brand and its customer.

TV marketing is no longer (or maybe never was) an optimum choice for many companies – especially small and starting up companies, and even relatively established businesses. While TV reaches a very wide audience, it has its own drawbacks. For starters, it’s extremely expensive with only reasonable, but not extraordinary, conversion rates. Additionally, because it reaches such a wide audience, there are no personalization options, making the advertisement just generic enough to capture the actual attention of a small audience.

Social Media Marketing

Compared to TV, social media thrives as a smart marketing strategy because it: targets B2B and B2C audiences; enhances a company’s online reputation and brand awareness; reaches new target audiences; allows companies to communicate more directly with clients; keeps track of companies’ online reputation; engages customers in a more personal, dynamic, and interactive manner; develops an online identity; and increases website traffic.

A thorough social media strategy can help target specific demographics and interests to build awareness and interest of your brand, products, and/or services. With social media, there are particular influencers and thought leaders that have great influence over the decisions of particular individuals – such as celebrities on fan and YouTubers on their subscribers.

Unlike TV, social media posts can be used to boost a company website’s SEO. By posting on social media platforms like Facebook, Twitter, and YouTube, search engine crawlers can sift through your content and discover which pages consistently earn traffic – drawing attention to company websites. While a strategically planned SEO concept is crucial to earning high rankings in search engines, the traffic received from social media platforms to your optimized pages will allow rankings to climb faster in the search engine results pages (SERPs).

The Personalization Factor

One of the most important factors that consumers look for in brands and businesses is a personal connection to the brand. By marketing on social media, businesses are able to showcase their humanization factor and foster close-knit relationships with their consumers. The interactions between business and audience personify the brand – by creating and sharing content, commenting, and posting statuses, the consumer feels a human connection with the brand. This relationship with consumers is important because it leads to a positive result in sales. Consumers are more likely to consider the business that they have the most personal connection with when considering a product/service purchase. Better impressions on visitors correlates positively with sales.

If you don’t believe that personalization will do wonders for your business, just take a look at these numbers! Businesses that personalized their web and online experiences saw an average 19% increase in sales. Customers strongly value the personalization experience as 80% of consumers are more likely to do business with a company if a personalized experience is offered.

While TV might have been considered to be a successful marketing tactic a few years ago, it is no longer an efficient or feasible option for many businesses today. So, if you want the marketing tactic with the most substantial and concrete outcomes for your business, make sure you have a strong social media strategy!